Ledger® Live Login® (en-US) | Ledger Support

Ledger® Live is the official application used to manage your cryptocurrency assets in combination with your Ledger hardware wallet (Nano S Plus or Nano X). Whether you're sending, receiving, staking, or simply viewing your portfolio, logging into Ledger Live securely is the first and most important step. This guide explains how to access your Ledger Live app properly, troubleshoot common login issues, and ensure maximum protection for your digital assets.

What Is Ledger Live?

Ledger Live is a powerful desktop and mobile app that works hand-in-hand with your Ledger device. It allows you to:

  • View and manage over 5,000 cryptocurrencies
  • Install and update crypto apps
  • Send and receive transactions
  • Stake supported coins
  • Monitor your portfolio performance

Unlike typical software wallets, Ledger Live does not store your private keys. All sensitive operations are signed directly on your Ledger hardware wallet, keeping your funds safe from online attacks.

How to Log In to Ledger Live (Desktop or Mobile)

Ledger Live does not require a traditional "username/password" login system. Instead, your Ledger device acts as your secure login method.

Step-by-Step Login Process:

  1. Download Ledger Live
     Only download the app from the official site:
     🔗 https://www.ledger.com/ledger-live
  2. Open Ledger Live
     Launch the app on your computer or smartphone.
  3. Connect Your Device
     Use a USB cable (or Bluetooth on Nano X) to connect your Ledger hardware wallet.
  4. Enter PIN Code
     Unlock your device by entering your PIN code on the physical wallet.
  5. Authorize Device Access
     When prompted, approve the connection by confirming on your Ledger device screen.
  6. Access Your Portfolio
     Once connected, you’ll be taken to the Ledger Live dashboard where you can view balances, send or receive assets, and install apps.
🔐 Your Ledger device is the key to logging in. Without it, no one can access your wallet—even if they have your computer.

Troubleshooting Login Issues

Here are some common login problems and how to solve them:

  • Device Not Recognized?
  • Use a different USB cable or port.
  • Make sure Ledger Live is up to date.
  • PIN Code Incorrect?
  • After 3 failed attempts, the device resets for security. Be sure to have your 24-word recovery phrase ready.
  • App Not Loading or Crashing?
  • Restart your computer or phone.
  • Clear cache or reinstall Ledger Live.
  • Ledger Live Can’t Verify Device?
  • Ensure firmware is up to date on your Ledger device.
  • Use Ledger Manager inside the app to perform updates.

Stay Secure While Logging In

  • Always double-check the URL before downloading Ledger Live.
  • Never enter your 24-word recovery phrase into Ledger Live or any computer. It should only be used on your device in recovery mode.
  • Keep your PIN code secret and your device in a safe place.

Conclusion

Logging into Ledger® Live is simple, secure, and essential for managing your crypto. Your Ledger device acts as your login key, ensuring that your assets stay protected from online threats. By using Ledger Live and following best practices, you maintain full control and security over your digital portfolio.

For more help, visit the Ledger Support Center.